Aug 8, 2018 Consumer

Pickup Now Available Via DoorDash

Today we’re excited to introduce DoorDash Pickup, a new product feature enabling customers to order ahead, skip the line, and pick up conveniently with no fees. Customers can order from tens of thousands of DoorDash restaurants nationwide via Pickup without the added delivery expense. Whether you’re looking to grab a quick lunch in between meetings, pick up coffee on your way to work, or snag dinner before heading home, DoorDash now offers this added convenience.

Here’s how it works:

  • Open the DoorDash app and look for the collection of curated Pickup stores on your homepage.
  • You can also easily find the Pickup option on the menu of your favorite eligible restaurant.
  • Check out. There are no fees!
  • Our app will tell you when it’s time to start heading over to the restaurant, so you can arrive in perfect time to skip the line and pick up your meal.

At DoorDash we’re passionate about helping local businesses scale. Forty-four percent of restaurant sales are from meals consumed outside the restaurant, and 75% of those sales are picked up by the customer rather than delivered. Extending our platform to serve take out orders was a natural progression for DoorDash as we strive to provide even more convenience for time-starved, hungry customers and drive incremental revenue for our merchants.

“BJ’s is really excited to be a part of DoorDash’s expansion with Pickup. This new product gives BJ’s loyal guests, who often order delivery through DoorDash, another convenient way to get the great food and handcrafted beer they love from us. Not to mention it will give DoorDash customers an opportunity to discover the amazing variety and quality of BJ’s menu. We look forward to more of their growth, being a part of ours.” – Kevin Mayer, EVP, Chief Marketing Officer of BJ’s Restaurants and Brewhouse

“We have been a partner with DoorDash for many years. We appreciate that they take care of our customers as we would. This new launch of Pickup is another example of that.” – Kimberly Galban, VP of Operations at One Off Hospitality (Chicago, IL)

We’re excited to share this great option with our diners, and will be launching Pickup with exciting giveaways, both local and national, throughout the coming months.