Just last Monday at DoorDash, we marked the launch of our third operating market: Boston, Massachusetts! This comes fast on the heels of our recent opening in Los Angeles just two months ago and we’re eagerly learning and adapting to new environments as we continue to grow.
The restaurant and merchant scene in each city is as diverse as its people, so we’re excited to be able to offer some of Boston’s most beloved and creative dishes from Figs, Fugakyu, The Salty Pig, Roxy’s Grilled Cheese, and many more available here… stay tuned as our menu expands!
Currently, our Boston team is hard at work delighting the trio of partners that make this all work. This means creating gifts and promotions for new customers, hosting a welcome party for new drivers, and distributing plenty of media to new restaurants to help grow their businesses through our easy-as-pie onboarding process. And as DoorDash has now expanded out of its sunny California roots, we continue to look forward to reaching more East Coast cities and regions. This means we’re growing our team, and we definitely want to hear from you if you’re interested in joining us.
Roll with Us
Launching in Boston represents another new benchmark for us-DoorDash is now on two wheels! This week, we opened up our service to let cyclists join our fleet. We now have the agility of the good ‘ol bike in our system-no need to worry about finding street parking during the busy dinner rush. And food still arrives hot and fresh because each of our Dashers gets equipped with a super-insulated delivery backpack.
We’re stoked to see the striking red of our Dash Team zipping around town, but even more so to learn a heap of new things about the dashing experience from them. For example, we’ve updated our tools to take into account not only the speed and optimal distances of our cyclists’ routes, but also the items being delivered-we know that quality service is what makes a delighted customer, so it won’t be the cyclists carrying around the bulky or fragile orders in their backpacks. It’s features like this that remind us at DoorDash to keep the user experience front and center while we constantly grow and learn.
So whether DoorDash represents a convenient meal at your doorstep, a value-add for your business, or your part-time job, know that we’re always thinking of you. Thanks for the kind welcome, Boston. We hope to delight you soon!