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The latest news and announcements from DoorDash.

At DoorDash, we want every consumer, Dasher, and merchant to have a safe experience each time they use our platform.

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United States

Our Commitment to Maintaining a Safe and Trusted Platform

Alcohol delivery on DoorDash enables merchants to grow their business, creates earnings opportunities for Dashers and prioritizes safety in our communities.

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United States, Australia & New Zealand

A Look At Local Impact With Responsible Alcohol Delivery 

SafeChat+ leverages the power of artificial intelligence to help make our platform even safer and provide a better experience for everyone. 


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United States & Canada

DoorDash Launches New AI-Powered Feature to Help Combat Chat Abuse and Harassment

We were proud to submit a letter of support today on H.R. 1797 and help bring us closer to preventing unsafe batteries from entering the U.S. — an unacceptable outcome that must end.

We are working to eliminate the carbon impact of DoorDash deliveries in Germany. We are investing in an eco-friendly fleet to power our deliveries, when available. We’re proud to provide e-bikes for couriers as part of this effort. 

Additionally, DoorDash is continually improving its technology to achieve routing and order batching efficiencies that, on average, result in lower estimated emissions compared to a customer driving a car to and from a restaurant to pick up an order.


Reducing carbon emissions

Supporting and Strengthening E-Bike Safety Efforts

How we're expanding upon our industry-leading standards to help ensure safe and responsible alcohol delivery at every step of the process.

Alcohol merchant packages liquor at the counter

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Helping Ensure A Safe Alcohol Delivery Experience For Our Entire Community

Safety features rolled out in Massachusetts build on industry-leading efforts toward responsible and compliant alcohol delivery in the Commonwealth

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How We’re Making Alcohol Deliveries Even Safer

Today, we’re further strengthening our screening process with identity re-verification for Dashers in the United States.

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An Update on Our Work to Build Trust on Our Platform

New Announcements Underscore Industry-Leading Commitment to Identify Solutions That Help Address E-Mobility Safety for Dashers In NYC and Throughout the US 

E-Bike Access and Safety Partnerships

Stepping Up Our Commitment to E-Mobility Safety Nationwide

The latest improvement to the Dasher experience, Dashers can now use Apple CarPlay to sync their iPhone's interface with their car's built-in entertainment and information systems. 

Dasher Phone

United States, Canada & Australia

DoorDash Launches Apple CarPlay Integration for Dasher App

Announcing new earning modes, ways to maximize earning potential, and increased peace of mind for Dashers. 

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Delivering More Flexibility and Choice for Dashers

we’re proud to announce a new partnership with Mayor Muriel Bowser and the Metropolitan Police Department on a comprehensive, first-of-its-kind program to scale up safety efforts across Washington, DC. The announcement today reflects our shared commitment to supporting ambitious safety initiatives in the District by providing the tools, resources, and collaboration needed to ensure a safer DC. 

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DoorDash And District Of Columbia Announce Partnership To Strengthen Public Safety

We recently launched several new safety features including SafeDash™ Check-In to give Dashers greater peace of mind while dashing, Real-Time Safety Alerts to help keep Dashers out of harm’s way, and making it easier than ever for Dashers to report a safety incident. These initiatives build on the measures we have already put in place, including free occupational accident insurance for Dashers and our in-app safety toolkit, SafeDash™.

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Global

Helping Dashers stay safe and focused on the road

We care deeply about the safety and wellbeing of all Dashers. Every day, Dashers complete millions of deliveries that connect and empower local communities. The overwhelming majority of deliveries – more than 99.99% – are completed without any safety-related incident at all.

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How We’re Making Dashing Even Safer

Responding to the White House's call to action, DoorDash partners with Walgreens to Increase Access and Connect Vulnerable Communities to COVID-19 Treatments

Responding to the White House’s Call to Action: DoorDash Partners with Walgreens

We recently became aware that a third-party vendor was the target of a sophisticated phishing campaign and that certain personal information maintained by DoorDash was affected. 

How we’re responding to a third-party vendor phishing incident

League of American Bicyclists and DoorDash joined forces last year to advocate for safer streets and provide Dashers and other road users the information they need to keep themselves and others safe

DoorDash and League of American Bicyclists Release New Safety Videos to Keep Bike-Based Dashers Safe on the Road

Six months ago, we announced that DoorDash would be facilitating the delivery of beer, wine, and spirits via the DoorDash Marketplace. Today, customers across 22 states, the District of Columbia, Puerto Rico, and markets around the world can responsibly order alcohol through our platform. We recognize customers are seeking safe ways to order alcohol and appreciate that policymakers in a number of states have shifted regulations to enable alcohol takeout and delivery. By facilitating the delivery of beer, wine, and spirits, DoorDash can help merchants grow their business, enable customers to purchase alcohol safely from home, and provide Dashers with additional earning opportunities. We’re eager to show the impact this new service can have on our community.  

Alcohol Delivery Boosts Dasher Earnings and Provides New Revenue for Merchants

Today, we’re proud to announce another development to continue improving the Dasher experience by connecting them with help when they need it. We’re launching SafeDash™: a new in-app toolkit powered by the security professionals at ADT, the most trusted name in security, to help Dashers feel safe and give them greater peace of mind.

DoorDash Launches SafeDash™: New technology for Dasher Safety and Peace of Mind

DoorDash prides itself not just on offering a flexible platform that meets the needs of merchants, Dashers, and customers, but also on advocating for solutions that best serve our communities. This is especially true in New York City. 

DoorDash Stands Up for New York City Consumer Safety and Privacy

We are deeply disturbed by the treatment of a Caviar Courier who was arrested last night while performing essential work in New York City, and we are relieved that he was released. We are in contact with the Courier and have offered our support. The health and safety of our community is a priority and we will continue to offer legal, financial, medical, and mental health support to Dashers and Couriers if they are wrongly arrested for violating the curfew in connection with their work on our app.

Update on Dasher & Courier Safety

Launched in 2018, our flagship social impact program Project DASH uses the DoorDash logistics platform to tackle challenges like hunger and food waste.